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5.11 Grievance Procedures

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This directive (5.11) from the Centreville Police Department, approved 10/1/2016 by Chief Charles M. Rhodes, Jr., establishes the Town’s formal employee grievance process and affirms a policy of fair, equitable treatment and no reprisal for filing grievances. A grievance covers complaints about poor working conditions, unjust discipline, or unfair application/interpretation/violation of Town or departmental rules; employees must first discuss problems with their immediate supervisor and then may file a written grievance. Formal steps require employees to file in writing within specific time limits: Step 1 — submit to the Chief of Police within 10 working days, who must meet within 3 working days and reply in writing within 3 working days; Step 2 — if unsatisfied, submit to the Personnel Officer (Town Human Resources Director) within 5 working days, who must meet within 10 working days and reply in writing within 10 working days, with the Personnel Officer’s decision final. Employees may have a representative at each step, hearings are held during work hours, and taking complaints outside the Town prior to using this procedure can lead to discipline (without affecting legal rights to go to court).

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Centreville Police Department
Title: Grievance Procedures Directive #: 5.11
Issued: 10.1.2016 Revised: 10.1.2016
Approved by: Charles M. Rhodes, Jr.
Chief of Police
A. Policy
1. It is the policy of the Town of Centreville to treat all employees equitably and fairly in matters affecting
their employment. Each employee of the Town will be provided ample opportunity to understand and
resolve matters affecting his employment which the employee believes are unjust.
2. Grievance procedure forms and instructions shall be made available to each employee and the
presentation of any grievance shall be considered the right of each employee without fear of reprisal.
B. Definition of a Grievance
1. A grievance is a complaint regarding alleged poor working conditions, the unjust application of discipline,
the unfair application, interpretation, or violation of the rules and regulations of the Town, or the
department for whom the employee works.
2. Any employee having a problem regarding his employment shall first discuss the problem with his
immediate supervisor. If the problem is not settled to the employee's satisfaction, the employee, if the
problem is a grievance, has the right to present the grievance in accordance with established procedure.
3. The Town Human Resources Director is the designated Personnel Officer and will be responsible for
overseeing all employee grievances to insure they are processed in accordance with the procedures stated
in this chapter. Department Heads shall keep the Personnel Officer informed of all grievances in progress.
C. Procedure
Any grievance of an employee shall be handled in accordance with the following procedural steps:
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Step 1 - The employee shall, within 10 working days of the date of the grievance, or within 10 working days of
the date he could reasonably be expected to have knowledge of the grievance, present the grievance in
writing to the Chief of Police. All grievances shall be submitted on forms supplied by the Town. The Chief of
Police shall, within three working days, meet and discuss the grievance with the employee and then reply in
writing within three working days.
Step 2 - In the event the Chief of Police's decision is not satisfactory to the employee, the employee may,
within five working days, present his grievance in writing to the Personnel Officer. Within 10 working days,
the Personnel Officer will meet and discuss the grievance with the employee and then reply in writing within
10 working days. The decision of the Personnel Officer shall be final and binding.
D. Representation
1. Each employee shall be afforded an opportunity to be represented at each step of the grievance
procedure. At Steps 1 and/or 2 the employee may be accompanied by a representative of his choice.
2. Employees shall contact and discuss their problems with the representatives only during break period,
lunch hour, before or after work or any other time when they are not on duty. Step I and 2 grievance
hearings will be held during work hours.
E. Violation of Grievance Procedure
Any employee who takes his employment problems outside of the Town without first attempting to resolve
problems in accordance with the grievance procedure outlined above, shall be subject to disciplinary action.
However, nothing in this chapter shall be deemed to abrogate any legal means of redress to the courts.
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